Privacy Policy

This Privacy Policy outlines how Roobet, an online casino operating under the license of Curacao (Antillephone N.V.), collects, uses, and protects the personal information of its users in Canada. We are committed to ensuring the privacy and security of your data in compliance with applicable data protection and gambling regulatory standards.

Data Collection

Roobet collects various types of personal data to provide its services efficiently. The types of data collected include:

• Registration Data: Information that users provide when creating an account, such as name, date of birth, address, and contact details.
• Payment Details: Information related to financial transactions, including credit card details, bank account information, and transaction history.
• Technical Logs: Data automatically generated when users interact with our platform, including IP addresses, browser types, device information, and cookie data.

Purpose of Data Usage

The personal data collected by Roobet is used for several purposes, including but not limited to:

• Account Management: To manage user accounts, process transactions, and provide customer support.
• Marketing Communication: To inform users about promotions, updates, and new features, where consent has been granted.
• Anti-Fraud Checks: To prevent fraudulent activities and ensure a safe gaming environment for all users.
• AML Compliance: To comply with Anti-Money Laundering regulations, ensuring that all transactions are legal and legitimate.
• KYC Procedures: To verify the identity of users as part of our Know Your Customer processes, ensuring compliance with regulatory obligations.

Data Sharing

Roobet may share personal data with third parties in specific circumstances, including:

• Payment Providers: To facilitate financial transactions and ensure secure payment processing.
• Verification Partners: To conduct identity verification and fraud prevention checks in compliance with regulatory requirements.
• Regulatory Authorities: Where required by law, Roobet may disclose personal data to regulatory bodies to comply with legal obligations.

User Rights

Users have specific rights concerning their personal data, including:

• Right to Access: Users can request access to their personal data held by Roobet.
• Right to Deletion: Users can request the deletion of their personal data, subject to legal and contractual obligations.
• Right to Restrict Processing: Users have the right to request restrictions on the processing of their personal data under certain circumstances.

Cookie Policy

Roobet utilizes cookies to enhance the user experience on its platform. This section briefly explains the types of cookies used:

• Essential Cookies: These cookies are necessary for the functionality of the website, enabling users to navigate the site and use its features.
• Analytical Cookies: These cookies help us understand how users interact with our platform, allowing us to improve performance and functionality.

Cookies can be managed through browser settings, where users can refuse or delete cookies. However, disabling cookies may affect the performance of the website.

Data Security

Roobet takes the security of personal data seriously and implements appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and regular security assessments.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, data will be securely deleted or anonymized.

Changes to the Privacy Policy

Roobet reserves the right to modify this Privacy Policy at any time. Users will be notified of any significant changes through the platform or via email. Continued use of the services after the changes have been made constitutes acceptance of the revised policy.

Contact Information

For questions or concerns regarding this Privacy Policy, users can contact the support team through the designated support channels available on the Roobet website.

This Privacy Policy is effective as of the date indicated on our website and applies to all personal data collected by Roobet in connection with its online casino services.